Privacy Notice

This notice explains how Totus One Limited ("we", "us") collects and uses personal data, and your rights under the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

Who we are

Totus One Limited is a company registered in England & Wales (company number 16855798), with its registered office at 1-2 Charterhouse Mews, London EC1M 6BB. We are the data controller for personal data collected through this website.

What we collect

• Contact details you provide via our enquiry form — such as your name, company, email address, phone number and the content of your message.
• Technical data — such as IP address, browser type and pages visited, collected through Google Analytics only if you accept analytics cookies.

How we use it

• To respond to your enquiry and provide the services you request.
• To meet our legal, regulatory and professional obligations.
• To improve our website and, where you have consented, to send you relevant updates.

Lawful basis

We process your data on the basis of your consent, the performance of a contract, our legitimate interests in operating and promoting our firm, and compliance with legal obligations.

Sharing and retention

We do not sell your data. We may share it with trusted service providers who help us operate our business, and with regulators or authorities where required by law. We keep personal data only for as long as necessary for the purposes described above and to meet our regulatory retention requirements.

Providers that process website data for us: Netlify (website hosting and form handling, United States, under standard contractual clauses), Brevo (contact management and email, European Union) and Google (analytics, only with your consent).

Cookies and analytics

This site sets no cookies until you choose. If you accept analytics cookies, Google Analytics records the pages you visit and how you reached the site; IP addresses are anonymised. If you decline, nothing is set. You can change your choice at any time by clearing this site's data in your browser, which shows the choice again on your next visit.

Your rights

You have the right to access, correct, erase, restrict or object to our processing of your personal data, and the right to data portability. To exercise any of these rights, contact us at hello@totusone.com. You also have the right to complain to the ICO at ico.org.uk.

Contact

For any privacy question, email hello@totusone.com or write to us at 1-2 Charterhouse Mews, London EC1M 6BB.